Product Return

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Return of defective product by diversual customer

4,50 €

93149

Medios de pago

Product description

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Cost of return that applies to a defective product

What is it?

In cases in which the product is defective, diversual is responsible for the expenses of return and forwarding to the client.

Before a RMA process of exchange of the defective product by a similar one, prompted the customer a thorough review of the same, taking into account that the instructions are followed and the batteries are positioned correctly.

In the majority of cases the product arrives to our facilities is checked by the technical team, is found to be actually defective and is a new shipment to the customer of a new product, running all the costs by diversual.

However, in cases where the product had the customer manufacturing defects should not be the purchase of this virtual product so that we can forward you his article again.

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Devolución Producto

Product Return

Return of defective product by diversual customer